Legal
Privacy Policy
Last updated: July 2026
1. Who Operates This Website
This website, stanceagency.ca, is operated by Stance Agency PTY LTD, a company incorporated in Australia. We provide marketing services to dental practices and businesses in Canada, with delivery handled remotely from Australia. This policy explains how we handle personal information collected through this website in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). Provincial private-sector privacy laws may also apply to some visitors, including the Alberta Personal Information Protection Act, the British Columbia Personal Information Protection Act, and Quebec Law 25. As an Australian company, we are also subject to the Australian Privacy Act.
2. What Personal Information We Collect
When you submit an enquiry or audit request through this website, we collect the information you provide: your name, email address, business or practice name, and the details of your message, which may include your website address and province. We also collect analytics data such as page views, approximate location, and device information through cookies and similar technologies. The analytics and monitoring services used on this website are Google Analytics, Microsoft Clarity, Vercel Analytics, Vercel Speed Insights for performance monitoring, and the LinkedIn Insight Tag.
3. Why We Collect It
We collect your enquiry details so we can respond to you, prepare anything you have requested (such as a website audit), and deliver our services if you engage us. We collect analytics data to understand how visitors use our website and to improve it. We do not sell your personal information.
4. Consent
By submitting a form on this website, you consent to us collecting and using the information you provide for the purposes described above. We use analytics cookies as described in section 8. You can block or delete cookies through your browser settings, and you can withdraw consent at any time by contacting us at the email address below.
5. Where Your Information Is Processed
Because we are an Australian company, personal information you submit through this website is processed in Australia. It is also processed by the service providers that run parts of this website, some of which are located in the United States, including our email delivery and analytics providers. Information transferred outside Canada is subject to the laws of the jurisdiction it is held in. We use providers with industry-standard security practices, but by using this website you acknowledge that your information may be stored and processed outside Canada.
6. How Long We Keep It
We keep personal information only as long as it is needed for the purpose it was collected: to respond to your enquiry, to deliver services you have engaged us for, or to meet legal and accounting obligations. When it is no longer needed, it is deleted.
7. Access and Correction
You have the right to ask what personal information we hold about you, to request a copy of it, and to ask us to correct or delete it. To make a request, email toby@stanceagency.com.au. We will respond as promptly as we can.
8. Cookies
This website uses essential cookies for basic functionality and analytics cookies to understand how visitors interact with the site. You can disable cookies through your browser settings at any time. Disabling analytics cookies does not affect your ability to use the website.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date.
10. Contact
For privacy questions, requests, or complaints, contact us at toby@stanceagency.com.au. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.